How 786Rides works
786Rides is built around a simple ride-hailing flow: the rider requests a trip, nearby drivers respond, both sides confirm the ride, and trip progress stays visible until completion.
For Riders
1
Set pickup and dropoff
Open the rider app, confirm your location, and enter the destination.
2
Send the request
Nearby drivers receive the trip and can accept or send an offer.
3
Choose the ride
Review the assigned driver or counter offer, then confirm the trip.
4
Track progress
Follow driver arrival, trip progress, and ride completion in the app.
For Drivers
1
Complete driver onboarding
Submit profile, vehicle, and document details for review.
2
Go online
Enable location and receive nearby requests from the live dispatch flow.
3
Accept or counter
Respond to incoming trips with a direct acceptance or a revised price.
4
Run the trip cleanly
Arrive at pickup, start the ride, complete it, and return online for the next request.
Scheduling
Trips can be requested immediately or planned ahead for airport, station, office, and family travel.
Safety
Driver review, trip states, and visible pickup progress help create a more reliable experience.
Support
When something goes wrong, riders and drivers can use the support path instead of being left in the app alone.
The goal
786Rides should feel clear at every step: request, match, ride. The website now reflects that same product structure instead of mixing the main taxi journey with older marketplace messaging.